FAQ

How long does it take for my order to arrive?

Benelux: 1 working day

Europe, Inside European Union: 2-3 working days

Europe, Outside European Union: 3-8 working days

United Kingdom: 3 working days

Africa: 11 working days

Asia: 12 working days

Australia: 12 working days

Canada: 13 working days

Singapore: 15 working days

Latin America: 17 working days

United States: 6-21 working days

Note that, even though we hand over your order within a day, shipments are only processed by the Dutch post office during week days. As a result, orders placed late on a Friday (GMT+1) or in the weekend might take a bit longer to process.

Return policy and guarantee

You can return your products within 2 weeks of receiving them. You will receive a refund of your products after we have received it. We recommend using a trackable shipping service as we can not guarantee when and if your products will arrive.